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Hello,

We’ve been working very hard recently for our customers (current and many new!) and we’ve been developing something rather special in the field of social media. Intrigued? Read on...

We aren’t quite ready to take the wraps off just jet, but we’re very excited that our solution is now patent-pending and seems to be stirring the loins of many of our customers. So, watch this space as they say!

To whet your appetite about this topic, why not download our latest whitepaper: Making social media work in IT channels. It’s a detailed take on how vendors can use this media to drive channel relations.

We’ve also got a couple of great new success stories to tell you about, not that we’re beating our own drum again but they might give you some ideas when your next challenge arises. You might also be interested in the results of our latest survey: Are vendors working hard enough? You might need to sit down to digest these findings!

Don’t worry - it won’t be long before we pop up again to launch our new social media tool. But if curiosity gets the better of you, just pick up the phone and I’ll give you the inside scoop.

Best regards
Olivier Choron
Managing Director
 

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in this issue:

FREE whitepaper: Making social media work in IT channels
Tips on how to maximise social media throughout your channel >

REC sharpens its channel edge
This solar panel supplier shapes up its channel with a new partner program >

purechannels wins major new account
Why Citrix chose us >

Techgate does its homework
Why this vendor took a step back before launching its new DR solution >

Survey Results: What Partner Think of Vendors
We ask partners if you’re working hard enough for them >

Cost-effective multi-lingual Reseller HelpDesk
See how we can help you provide channel support across EMEA >

contact us:

phone: +44 (0)1424 772 375
email: info@purechannels.co.uk

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FREE Whitepaper: Making social media work in IT channels:

REC sharpens its channel edge:

purechannels wins major new account:

Fed up with generic blurb on social media? Take five and read our latest whitepaper which will give you a more in-depth insight into the role of social media in technology sector channels, and find out how to leverage the presence of your channel partners in the process.

When we were asked to provide channel consultancy for this solar panel manufacturer, there was a definite air of excitement here in the office at the thought of working outside of our comfy IT sector (no offence everyone!). Find out how we helped this leading vendor to create a partner program that fitted its business model perfectly.

We are delighted to announce that Citrix Systems UK has chosen purechannels from several agencies it assessed to provide channel marketing consultancy and tactical implementation services. “We’re not afraid to suggest new ways of doing things, and we feel that Citrix fully embraced our ideas of how to enhance and evolve their existing marketing plans.” Commented Olivier Choron, MD, purechannels.


download the whitepaper here
>  

download the case study here >

read about our other clients here >

Techgate does its homework:

Survey Results: What Partners Really Think of Vendors:

Cost-effective multi-lingual Reseller Helpdesk support

We relish the thought of customers that want to do things ‘properly’ before a new venture is undertaken… it really does pay dividends in the long run. Find out how Techgate's pre-planning paid off by enlisting our help to look at its competition and to clearly define its channel and end-user propositions prior to launch.

We asked a range of resellers their opinions about the various programmes and activities that you provide. With no holds barred - we asked them about social media, loyalty and incentive programmes, partner programmes and vendor communications. The answers were candid to say the least and the results not for the faint-hearted!

“Where can I find my extranet login details?”… “What promotions am I eligible for?”… “I need help with an urgent customer issue to close this deal today.” Dealing with partner queries can be a challenge! If you struggle to find appropriate and timely internal resources to answer these kinds of questions, then why not outsource your helpdesk support?

download the case study here >

download the full results here >

find out how Trend Micro successfully manages its partner helpdesk here >

purechannels Ltd, Office Suite 2, 34 Abbey Court, St Martins Way, Battle, TN33 0TZ.
tel: +44 (0)1424 772 375 | fax: +44 (0)8707 620 688

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