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to our Channel
newsletter!

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Sorry but we need your name
and email address.

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Privacy Policy

We value your data protection rights as defined by the EU GDP regulations and Data Protection Act. This policy defines how we collect and handle data, how it is stored and processed, and what rights and access you are entitled too.

The following data may be collected during your interactions with our services:

1) Email addresses on our Newsletter signup form

  • What: Your email address and name are collected and stored
  • Who: Purechannels Ltd collect this data and it is stored in a database by our email provider intouch. You can view their website at: https://www.intouchcrm.com/. Alternatively this data maybe stored on our own webserver.
  • Basis: You provide this information to us at your own discretion so therefore your consent is the basis for processing
  • How: We periodically send out a newsletter and keep you in touch with all the latest developments
  • Term: Your data will be stored until you unsubscribe by clicking the unsubscribe link in the emails or by contacting us directly
  • Rights: Should you wish to amend, remove, pause, export your data please contact us
  • Complaints: Please contact us should you wish to raise a complaint

2) A contact request on our contact page

  • What: All the information supplied on our contact form is stored in a database, including your name, email, telephone and message
  • Who: Purechannels Ltd hold this data on their own web servers (UK based)
  • Basis: You provide this information to us at your own discretion so therefore your consent is the basis for processing
  • How: The information is used to communicate with you as requested and act as a backup should the standard email processes fail
  • Term: Your data will be stored until we run a periodic tidy up or should you contact us directly
  • Rights: Should you wish to amend, remove, pause, export your data please contact us
  • Complaints: Please contact us should you wish to raise a complaint

This policy applies to the following websites purechannels.co.uk, purechannels.com, thechannelagency.co.uk, thechannelagency.com, responseball.com, responseball.co.uk, responseball.uk

If you have any queries regarding your data please contact us. If after contacting us you feel we have still not responded to your concern correctly please contact the ICO https://ico.org.uk/make-a-complaint/.

Cookie policy

Our website(s) uses cookies, which are small files (placed on your computer by your internet browser) to:

  1. Assess which pages on our sites are most popular, most visited and we are found on the web. This is done using Google analytics.
  2. Track if you wish/don't wish to signup to our mailing tool
  3. Session cookies may be used with logins and other features.

Cookies can be disabled or removed and for more information about them you should visit http://www.allaboutcookies.org/.